Let us support you with managed data & AI services.
What are managed services?
Data and AI managed services are designed to ensure your company’s technology runs seamlessly. Our experts take full ownership of your AI models, data infrastructure, and analytics systems, continuously optimizing them for peak performance and security. With managed services, you can focus on growing your business, while we manage the technology behind it. Below you can learn step-by-step what to expect during each phase of the managed services process.
Step 1
Onboarding & Discovery
Evaluate the current data and AI landscape
Gather business requirements and set expectations
Set baseline metrics and identify potential risks
Create data and AI implementation roadmap
Step 2
Technical Implementation
Set up stable AI and data environments
Define model drift thresholds and data metrics
Implement monitoring for AI models and data
Create runbooks for AI and data operations
Set technical SLAs for AI and data performance
Step 3
Managed Data & AI
Continuously implement leading data and AI best practices
Monitor model and data performance as well as quality
Proactively identify and address cost/performance inefficiencies
Provide full coverage for outage response and post-mortem analysis
Re-train models using updated data to ensure accuracy and relevance
Step 4
Service Integration
Establish communication protocols
Integrate with the customer's source code, ticketing, and messaging platforms
Provide any necessary staff training around data and AI
Step 5
Service Enhancement
Establish non-technical SLAs for the service
Initiate 24/7 first-line support
Set up reporting cadence and feedback mechanism
Step 6
Service Monitoring
Address all technical inquiries from internal users
Deliver regular reports and ensure transparency into service performance